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If you are unhappy with a product for any reason, you may send it back to us within 14 days of receipt. As long as the product is in perfect condition & in the original packaging we will refund the full value of the goods.

We strongly recommend that you use a ‘trackable’ service as you are responsible for the item until it is received safely by us. If you use the Royal Mail, make sure that you have a proof of postage receipt which is issued free of charge by the post office.

We regret that the postage, packing and insurance incurred in the delivery of the goods to you are direct costs, and cannot be refunded, except in the case of cancellations as detailed above. This does not affect your statutory rights.